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Mochi is a fitness tracking app that helps users log workouts, track runs, monitor nutrition, follow progress, and stay consistent with personalized goals.
Need help with Mochi? Contact us for help with app issues, subscriptions, account questions, data export, bug reports, or troubleshooting.
Support Email
admin@code-wrx.comSubscriptions
Mochi Pro subscriptions are managed through the Apple App Store or Google Play, depending on where the subscription was purchased. Users can manage, cancel, or renew subscriptions from their device's app store subscription settings.
Purchases
If you purchased Mochi Pro and do not see access in the app, open Mochi settings and tap Restore Purchases.
Data
Mochi stores fitness, nutrition, run, and preference data to provide app features. Users can export their history from the app settings. For privacy or data deletion requests, contact support or review our Privacy Policy.
Common Support Topics
If your request falls into one of these areas, mention it in your email so we can route it faster.
App Permissions
Mochi may request camera permission to scan food barcodes.
Mochi may request location permission to track distance and pace during runs.
Mochi may request notification permission to send workout reminders.
Mochi may request health data access, if enabled, to support fitness progress tracking.
Troubleshooting
Contact Support
When contacting support, include the details below so we can reproduce the issue or verify your account state more quickly.